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    • #2561
      tamil
      Participant

      Some clients are getting this error when applying for a position after pressing the “Submit Application Now” button.

      Internal Record Error
      The internal mechanics CATS uses to add and edit records like candidates, companies, job orders, etc. failed on your last operation. You may have entered incorrect data that it's not used to handling or there is an internal issue.
      The administrators have been notified and will resolve the issue as soon as possible. We apologize for the inconvenience.

      I’ve been able to duplicate this issue, but it’s random. I’ve even updated to 2.1.0 Beta 2.

      Any ideas on how to rectify? Never had this issue with OpenCATS.

      Here are the error logs from today, not sure if they help:

      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: firstName in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 602
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: phoneWork in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 607
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: phoneHome in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 608
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: phoneCell in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 609
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: keySkills in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 613
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: currentEmployer in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 615
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Notice:  Undefined index: candidateID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 616
      [28-Sep-2016 08:37:52 Africa/Johannesburg] PHP Warning:  DOMDocument::loadXML(): Empty string supplied as input in /home/redcatrec/public_html/careers/lib/DocumentReader.php on line 293
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: firstName in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 602
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: phoneWork in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 607
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: phoneHome in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 608
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: phoneCell in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 609
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: keySkills in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 613
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: currentEmployer in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 615
      [28-Sep-2016 09:20:38 Africa/Johannesburg] PHP Notice:  Undefined index: candidateID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 616
      [28-Sep-2016 10:36:33 Africa/Johannesburg] PHP Notice:  Undefined index: questionnaireID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1497
      [28-Sep-2016 10:36:34 Africa/Johannesburg] PHP Notice:  Undefined index: jobOrderID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1731
      [28-Sep-2016 10:36:34 Africa/Johannesburg] PHP Notice:  Undefined index: jobOrderID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1732
      [28-Sep-2016 10:36:34 Africa/Johannesburg] PHP Notice:  Undefined index: jobOrderID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1733
      [28-Sep-2016 11:30:16 Africa/Johannesburg] PHP Notice:  Undefined index: questionnaireID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1497
      [28-Sep-2016 11:30:17 Africa/Johannesburg] PHP Notice:  Undefined index: jobOrderID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1731
      [28-Sep-2016 11:30:17 Africa/Johannesburg] PHP Notice:  Undefined index: jobOrderID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1732
      [28-Sep-2016 11:30:17 Africa/Johannesburg] PHP Notice:  Undefined index: jobOrderID in /home/redcatrec/public_html/careers/modules/careers/CareersUI.php on line 1733
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